Lock Shop

The UCSC Lock Shop is charged with providing full service locksmith work, keys, and door hardware campus wide.

Lock Shop Duties

• Provide full lock shop services such as: rekey doors, cut new keys, install door hardware, repair door hardware, reset safe combinations, and inspect doors for title 19 compliancy when performing any work on a door
• Install, repair and maintain all electrified locking/unlocking hardware
• Install, repair and maintain automatic door operators
• Maintain, Install, and administer the CCURE 9000 card access system with ITS-Physical Security. CCURE 9000 is the backbone of the campus wide automated locking system by providing support to Design & Construction Services and Campus Key and Access coordinators
• The UCSC Lock Shop is responsible for engineering key systems for all new construction and remodels.

Contact

Supervisor
John Pope (831) 502-1506, cell (831) 247-8550 or email jepope@ucsc.edu

Senior Superintendent
David Jessen (831) 459-4808 or email djessen@ucsc.edu

General
Office (831) 459-2165 or Fax (831) 459-3624

Lock/Unlock Services

• Locking/Unlocking of offices is the responsibility of the department assigned to that space. The authorizing department head or Key Control Manager can contact Physical Plant to provide quotations for remote access solutions. Any costs are borne by the department.
• Physical Plant may be able to provide unlocking services if personnel are available; there is no guarantee of service. The requestor must provide photographic identification and space use form to confirm occupancy of the office. The service is billable; submit a CruzFix Work Order Request or a Lock Shop Work Order Request with an FOAPAL to provide the service.

Campus Lock Policy – Policy Manager – MCN Healthcare

If this is an emergency, please call 911. If this is an urgent need, please call our Work Order Desk at (831) 459-4444, e-mail them at wodesk@ucsc.edu or click the button to the left to make an on-line work request.

All keys can be picked up at the Physical Plant Work Control Desk on the 2nd floor of Barn G. The Work Control Desk hours of operation are 7:30 am to 5 pm. When initiating your key request please indicate your pick-up preference so that the Lock Shop can have the keys available for you. The Lock Shop will notify you when your keys are ready.