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CruzFix for PPDO
For additional support, please contact the Work Order Desk.
PHONE: 831-459-4444
EMAIL: wodesk@ucsc.edu
CruzFix is UCSC's new integrated facilities management system which has financial and space interfaces to existing campus systems. Powered by FAMIS 360 software, CruzFix allows students, faculty and staff to submit service requests via an intuitive and streamlined app on their mobile device (or desktop). CruzFix will be replacing the current FAMIS Classic system.
The new system integrates both Housing and Physical Plant service requests into one system, focusing our contributions to the University's mission by operating and maintaining a safe, clean and efficiently run campus. We are excited for the opportunities this change will provide our customers but also our PPDO teams.
Web based trainings will be added shortly.
Resources
Device Installation Guides
PPDO Staff Guides
NEW
Instructions on how to create an estimate including assigning responsibility, crew, and hours to complete a work order/project in CruzFix
HOW-TO GUIDE
NEW
How to Customize the Request Hub
This is a companion to the “How to Create an Estimate” video and describes how to customize the Request Hub to better fit your needs
HOW-TO GUIDE
How to Find Financials Using CruzFix
Instructions on how to find financial information, such as costs, associated with work orders/projects in CruzFix
HOW-TO GUIDE
An overview of the new system, including benefits and functionality sample
TRAINING VIDEO
How to Point Mobile Devices to Production CruzFix
Instructions for updating the App ID on the FAMIS 360 mobile app to access the CruzFix production system
TRAINING VIDEO
How to Point Mobile Devices to Production CruzFix
Instructions for updating the App ID on the FAMIS 360 mobile app to access the CruzFix production system
TRAINING BULLETIN
Redirigir Teléfonos Móviles y Tabletas al sistema de producción CruzFix
Contiene instrucciones sobre cómo cambiar el ID de la aplicación de FAMIS 360 en su teléfono móvil o tableta para que pueda acceder al sistema de producción CruzFix
BOLETÍN DE ENTRENAMIENTO
Time Entry Using the Time Sheet Module
Instructions on entering work order and non-work order time in CruzFix
HOW-TO GUIDE
How to Check if an Item is in Stock
Instructions for checking how many of an item is in stock along with basic navigation tips and how to use online help
TRAINING VIDEO
Time Entry Using the Time Sheet Module
How to enter and submit time with and without referencing a work order
TRAINING VIDEO
CHES Staff Guides
An overview of the new system, including benefits and functionality sample
TRAINING VIDEO
Student Maintenance Request for University Housing
